Seven ways to become a better facilitator

Facilitation, like so many other things in the workplace, is something that an awful lot of people do but only a few do really well.  Most people can stand up in a room, slap a few post-it notes on the wall while the conversation goes on around them, and capture the outputs. And the truth … Continue reading Seven ways to become a better facilitator

Six pitfalls of data-driven talent management

Talent management can be a very subjective activity. Actions such as judging future potential, leadership capability – identifying “talent” –invariably involve judgement calls and opinions based on experience. All too often this equates to bias, inconsistency and poor outcomes. It is no surprise then that organisations are increasingly taking a more data-driven approach to talent … Continue reading Six pitfalls of data-driven talent management

What pot plants and lottery tickets have to teach us about rating calibration

Calibration – the collective review and adjustment of ratings – is widely used by organisations to remove bias and inconsistency from the performance management process.  However, it also removes control and ownership from the manager and employee, and that can be damaging. This has significant implications for HR professionals. But to understand more about the … Continue reading What pot plants and lottery tickets have to teach us about rating calibration