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Four reasons not to care what Google have learned about good management

It’s that time of year again. Google, one of the world’s biggest and most profitable companies, has published what it has learned about good management. As per previous years, this has generated lots of excitable commentary about what we in turn can learn from the hyper-successful company. And as per previous years, it’s a pointless … Continue reading Four reasons not to care what Google have learned about good management

Five times when giving feedback is a bad idea

Feedback is important. It helps us understand how others see us and it’s one of the most obvious ways to improve performance. Most organisations recognise this and devote a lot of time and effort to improving their feedback capability and processes. After all, feedback is, famously, a gift. But like many gifts, it is not … Continue reading Five times when giving feedback is a bad idea

Three things to talk about when you talk about culture

Everyone is talking about workplace culture. It's a hot topic, and most leaders or Board members are required to have a view on the subject. But just as culture is crucial, so is it widely misunderstood. “Culture” is an amorphous concept. There is no universally agreed definition, for example.  The primacy of culture over other … Continue reading Three things to talk about when you talk about culture

Seven ways to become a better facilitator

Facilitation, like so many other things in the workplace, is something that an awful lot of people do but only a few do really well.  Most people can stand up in a room, slap a few post-it notes on the wall while the conversation goes on around them, and capture the outputs. And the truth … Continue reading Seven ways to become a better facilitator

Three things you can learn from cute labradors that will make you more successful at work

There’s a video doing the rounds on Twitter that you may have seen – over 14 million people have so far. BBC sports commentator Andrew Cotter posted a clip of his two Labradors playing with a toy, overlaid with his trademark enthusiastic sports commentary describing the performance as he would an Olympic final. It’s hilarious … Continue reading Three things you can learn from cute labradors that will make you more successful at work

How to increase collaboration when people don’t want to collaborate

The business case for collaboration is clear The pace of societal and technological change makes the ability to collaborate with peers and partners imperative. Organisations and individuals that try and do otherwise will not survive. 90% of the information in the world today has been generated in the last two years. Hoarding data or expecting … Continue reading How to increase collaboration when people don’t want to collaborate

Six questions to ask your CHRO about your culture

It hardly needs saying that organisational culture is critically important. The recent Banking Royal Commission highlighted this, major fund managers such as State Street are making it a key investment criterion, and very few boards will not have it on their agenda. The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry … Continue reading Six questions to ask your CHRO about your culture

Israel Folau and the trouble with bringing your whole self to work

Israel Folau’s recent dismissal as a result of his provocative tweets has generated a fierce and polarising debate. Sidestepping the specific facts about Folau’s case, the issue raises key questions for leaders about how to balance encouraging employees to be themselves when doing so can offend others. Increasingly many employers will tell you that they … Continue reading Israel Folau and the trouble with bringing your whole self to work

Does your organisation need a Head of Connections?

The value of a strong network of contacts and a collaborative approach to work has never been higher. Few people would instinctively argue otherwise, and there is a significant body of research that demonstrates the impact on business performance. Yet most organisations do little to enable this and activity is often fragmented and piecemeal, not … Continue reading Does your organisation need a Head of Connections?